That’s why we offer many ways to help you find the right experiences for you. Viator wants to make your searches as relevant as possible. It is not necessary to have booked an experience through Viator (or Tripadvisor) to submit a review of an experience to the Tripadvisor site. Tripadvisor reviews that appear on the Viator site are subject to the same checks and moderation processes as set out above. After publication, our team checks each review reported to it as not meeting our publication criteria. All you need to do is click on the link provided in the email. In some cases, we will also send you an email asking you to validate your review before it is published. When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. If the system detects something that contradicts our publication criteria, the review is not published. Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when. You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator. PLEASE NOTE THAT THE SILVER COLLECTION WILL REMAIN CLOSED FROM APUNTIL FURTHER NOTICE.If you're traveling in a smaller group but want to travel in a more spacious car, we recommend booking a 5-people tour to take advantage of a larger vehicle. We will arrange private transfers in a standard car (sedan) for groups of 1-4 people, and in a larger van for groups of 5 people and more.The tansfer time quoted is for information purposes only and can take longer or shorter depending on the distance and traffic. The 2.5-hour option includes a 2-hour walking tour of Hofburg and an estimated 30-minute private car transfer with pickup and drop-off at your accommodation.You can save time by skipping the line at the ticket office, but there may be a queue to get in due to mandatory security checks. In case of delay contact the guide as soon as possible. Skip-the-line tickets are reserved for a specific time slot, so it's important to arrive at the meeting point on time and stick to the schedule.Please check your email the day before the tour to receive important information.Transportation is wheelchair accessible.Confirmation will be received at time of booking.
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